When Talk Works: Profiles of Mediators
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When Talk Works: Profiles of Mediators

An intimate look at how twelve mediators achieve extraordinary results.
At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.
"The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles."
―Roger Fisher, coauthor, Getting to Yes
Product details
Publisher : Jossey-Bass; 1st edition (July 15 1997)
Language : English
Paperback : 544 pages
ISBN-10 : 0787910902
ISBN-13 : 978-0787910907
Item weight : 735 g
Dimensions : 15.3 x 3.48 x 22.9 cm
Best Sellers Rank: #427,067 in Books (See Top 100 in Books)
#50 in Arbitration, Negotiation & Mediation (Books)
#50 in Arbitration, Negotiation & Mediation Law
#374 in Negotiating
Customer Reviews: 4.1
7 ratings

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