When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help?
In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris's methods have proven to assist service managers determined to boost their service department results.
A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by:
Product details
Publisher : Syndicate X Publishing (Oct. 1 2019)
Language : English
Hardcover : 170 pages
ISBN-10 : 1733394508
ISBN-13 : 978-1733394505
Item weight : 350 g
Dimensions : 13.97 x 1.12 x 21.59 cm
Best Sellers Rank: #173,967 in Books (See Top 100 in Books)
#45 in Industrial Production & Management
#132 in Production & Operations
#145 in Production & Operations Management (Books)
Customer Reviews: 4.5
160 ratings