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Mastering Customer Success: Discover tactics to decrease churn and expand revenue
Explore strategies, methods, critical skills that top CSMs exhibit in delivering well-designed, proactive customer success services, fostering lasting customer relationships and sowing the seeds for advocacy
Key Features
- Master the art of driving measurable customer value, a cornerstone of business success
- Explore techniques to ensure your work is relevant, stimulating, and aligns with the evolving needs of your customers and business
- Ratchet up your understanding of building and operating dynamic and resilient CS organizations
Key Features
- Master the art of driving measurable customer value, a cornerstone of business success
- Explore techniques to ensure your work is relevant, stimulating, and aligns with the evolving needs of your customers and business
- Ratchet up your understanding of building and operating dynamic and resilient CS organizations
Product details
Publisher : Packt Publishing (May 31 2024)
Language : English
Paperback : 170 pages
ISBN-10 : 1835469035
ISBN-13 : 978-1835469033
Item weight : 310 g
Dimensions : 23.5 x 19.1 x 0.92 cm
Best Sellers Rank: #144,690 in Books (See Top 100 in Books)
#60 in Computer Systems Analysis & Design (Books)
#170 in Consumer Sales Behaviour
#172 in Consumer Behaviour (Books)
Customer Reviews: 5.0
2 ratings
Publisher : Packt Publishing (May 31 2024)
Language : English
Paperback : 170 pages
ISBN-10 : 1835469035
ISBN-13 : 978-1835469033
Item weight : 310 g
Dimensions : 23.5 x 19.1 x 0.92 cm
Best Sellers Rank: #144,690 in Books (See Top 100 in Books)
#60 in Computer Systems Analysis & Design (Books)
#170 in Consumer Sales Behaviour
#172 in Consumer Behaviour (Books)
Customer Reviews: 5.0
2 ratings
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| Amazon | (Jun 30, 2026) | (Jun 30, 2026) | 0,00 € (Jun 30, 2026) |
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Jun 30, 2026 02:24 AM
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