Cisco Call Manager (CUCM) Guide: How to Install, Configure, and Maintain the Cisco IP Telephony System

This book will cover the main topics in a Cisco CUCM (formerly Cisco Call Manager) system, including: Call Manager History; Topology; Installation; Initial configurations; Service Parameters; Partitions and Calling Search Spaces; Phones Registration; Voice Gateways and Trunks; Call Routing ; Digit Manipulation; Survivable Remote Site Telephony (SRST); Conferences and Features like Extension Mobility and Hunt Group; Cisco Unified Real-Time Monitoring Tool (RTMT); Backup and Restore; Other common tips and tricksWith this information, you will be able to start the administration of a CUCM system, implement advanced features and solve common problems. About the Author: Vinicius Buscacio is a Cisco Consultant with more than 12 years experience in Cisco Networks and Cisco IP Telephony systems. He worked in large international companies like AT&T, Orange Business Services and Italtel with Cisco Networks. He holds the certifications Cisco CCNP Collaboration, Cisco CCNP Routing & Switching, Cisco CCNA and Cisco CCDA.